Delivery times should be used as a guide only as they are based on estimates provided by our courier provider and generic delivery times we experience at 1346Venice. Due to circumstances beyond our control, it may take longer for your parcel to reach you during busy periods (such as sale and Christmas time). If there are any problems with your order, we will contact you with regards to the issue as soon as possible.
1346Venice offers free delivery, Domestic delivery times are 3 business days from the time of order and international 5-10 business days from the time of order. A dispatch confirmation email displaying your track and trace number will be sent once order is ready to be collected.
All deliveries are made by registered courier and will require a signature.
*Please note that during our sale/promotional events, delivery may be longer than the specified delivery times above./p>
TRACKING YOUR ORDER
When your online purchase is complete you will receive an email containing your order confirmation and delivery details. We will also provide you with a link that will allow you to track and trace the status of your delivery at any time.
LOST OR DAMAGED GOODS
If your order is lost or damaged in transit, please contact us within 12 working days from when order is placed so that we may assist you.